e-mail to Tesco

Dear Tesco

I hope you didn't delete this e-mail when you saw who sent it especially as I am ususally complaining about the lack trolleys and poor customer service in your metro store.
This time I want to thank you because this morning when I went into your metro store there was a stack of nice new trolley baskets just waiting to be used. On many occasions in the past I have had cause to complain to you particularly because you haven't done very much to improve the shopping experience of the numerous 'little old dears' like me who visit your store every day to do our shopping. We are, after all, your real bread and butter customers because as I have pointed out to you and your customer service manager in the past, we don't just pop in at lunchtime for a sandwich and a bottle of pop, we do our main shopping there because it is the nearest supermarket.
So now we no longer have to struggle around juggling our shopping trolleys, baskets and walking sticks, hurting our poor old creaky backs and joints in order to do our shopping. It did cross my mind that perhaps you did realise I meant it when I said I would sue you for compensation if I injured myself in you store because you had failed to provide adequate and correct equipment for me to do my shopping. Or you might have overheard me discussing an alternative to some of your cashiers recently when I suggested that you might employ a team of very strong, handsome young men to stand at the door ready to accompany us around and carry our baskets for us. But perhaps you thought this would detract your checkout ladies from their duties, at least they wouldn't have been late for work. Besides, men get plenty of opportunities to look at attractive young ladies so why shouldn't little old ladies have the pleasure of looking at a few hunky blokes. Anyway, our arthritis would ensure their safety!
While you are reading this perhaps you would also consider stocking some shrimp paste in your store. It is a key ingredient in a lot of Eastern dishes and is used by Ken Hom and Rick Stein as well as several Michelin starred chefs on the telly. Other supermarkets use TV celebrity chefs in their advertising to encourage people to buy their products but I don't need them because I am a woman who knows what she wants and I like to cook everything from scratch. Sadly, I have a lot of recipes that I am unable to try because I haven't been able to get any shrimp paste but well done for stocking the low fat coconut milk, even if I can't use it until I find some shrimp paste.
I will be checking to see if you get the shrimp paste in stock in the future and if I find anything else I think you should know about, or improvements that could be made, I will certainly keep you informed.

Yours etc.