'Rubbish' bin men!

We have re-cycling collections that are made weekly so we have a black box for paper, bottles, cans etc. which is emptied early on a Tuesday morning and then later we have the collection of food waste, for which we have a brown lidded box, and cardboard. The black wheelie bin is for general rubbish that can't be re-cycled and is emptied fortnightly. I take things like clothing and plastic bottles to the re-cycling bank at the supermarket.
Last week however, my food waste bin wasn't emptied (this is not the first time the bin men have missed either), so I rang the council number and told them. The young man on the other end took the details and assured me it would be emptied within two working days. I told him that they had said that the last time I was missed and nobody came to empty the bin so it had to wait until the collection was due again. He said that there was a note of that on his computer but this time they would come to empty the box.
Well, they didn't so I rang yesterday to let them know and was told that it had been done last Wednesday. I told them it most definitely had not been emptied because I had been putting vegetable peelings and cardboard in every day and it was now pretty well full but due to be emptied today.
The young man made a note and asked if he could get the area refuse manager to get in touch with me when he had looked into the matter so I gave him my number.
Today when the bin men came I was in the kitchen so came through to the front and looked out of the window to see that they had picked up the garden waste sacks so I went out of the door only to find the food waste box had not been emptied!
I had no choice but to lie in wait for them to come round the block then go out and yell at them as they went past. Well, that brought the lorry to a halt! I made them empty the box and told them that it was missed last week too but they said all boxes were emptied and I had probably forgotten to put mine out! B****y cheek! My box lives outside the front door like everyone elses' because there's nowhere else to put it. I just can't wait for the area refuse manager to contact me!